Soulmate Proxy Privacy Policy

1.        Introduction

Welcome to Soulmate Proxy,This privacy policy explains how we collect, use, and protect your personal and sensitive data.        By using Soulmate Proxy, you agree to the terms outlined in this document.

​2.        Information We Collect

We collect the following types of information to provide and improve our services:

​Personal Information: This includes details such as your name, email address, payment information, and contact details.        This data helps us identify and communicate with you.

Sensitive Information: This includes your IP address, location data, network traffic, usage patterns, and device information.        This data is crucial for ensuring secure and efficient service delivery.

3.        How We Use Your Information

We use the collected data for several purposes:

​Service Provision: Establishing and maintaining secure VPN connections.

Service Enhancement: Analyzing user behavior to improve our service quality and features.

Customer Support: Using your contact information to provide technical assistance and respond to inquiries.

Research and Analysis: Conducting internal research to better understand user needs and service performance.

4.        Sharing of Information

We do not share your personal or sensitive information with third parties except in the following cases:

​Legal Requirements: Complying with legal, regulatory, or governmental requests.

Protecting Our Rights: When necessary to protect our rights, property, or safety.

With Your Consent: Sharing your data with third parties when you explicitly consent.

5.        VPN Permissions and Data Use

We request VPN service permissions to ensure your connections are secure and private.        We do not use these permissions for monetization;        your data is solely used to provide our VPN services.        We guarantee that your personal and sensitive data will not be sold or rented.

​6.        Data Security

We employ stringent security measures to safeguard your personal and sensitive information from unauthorized access, disclosure, alteration, or destruction.        Our security protocols include:

​Encryption: Utilizing advanced encryption to protect data during transmission.

Access Controls: Restricting data access to authorized personnel only.

Regular Security Reviews: Continuously updating and reviewing our security measures to address new threats.

7.        Data Retention and Deletion

Retention: We retain your personal data as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations.        Generally, we retain data for the duration of your use of our services.

Deletion: When you uninstall our app, all your personal and sensitive data is promptly deleted from our servers.        We ensure that the deletion process is thorough and secure.

8.        Contact Information for Privacy Concerns

If you have any questions or concerns regarding our privacy practices, please contact us at app.

​9.        Your Rights

You have the right to access, correct, or delete your personal data held by us.        You may also restrict or object to our data processing activities.        In certain circumstances, you have the right to request the transfer of your data to another service provider.        To exercise these rights, please contact us using the information provided above.

​10.    Privacy Policy Assurance

This privacy policy aims to inform you about how we handle your personal information.        We are committed to protecting your privacy and adhering to applicable privacy laws and regulations.        If you have any questions or feedback about this policy, please contact us using the information provided above.